Terms and Conditions of Online Purchase: These Terms and Conditions of Use are designed to regulate the availability of the information provided in the online store of https://www.PortatilGuapo.com and the commercial transactions that arise with OCTOBER MOON SLU.
By clicking "Confirm Payment", you are placing a binding order for the products in your shopping cart. You will receive a confirmation email immediately after placing your order. The contract is deemed to be concluded at the moment you receive our order confirmation.
It is an essential requirement to read and accept the General Terms and Conditions of Contract, checking the corresponding box before purchasing any product through https://www.PortatilGuapo.com/
OCTOBER MOON SLU may modify these general terms and conditions of use at any time and without prior notice, publishing such modifications in the store so that they are known to users, recording the date of such modifications.
LEGAL INFORMATION AND GENERAL TERMS OF PURCHASE The identifying data of the owner of the online store accessible at https://www.PortatilGuapo.com/ are:
OCTOBER MOON SLU
Germany Avenue, 5, 41012 SEVILLE
B90043126 954241381
These General Terms of Purchase apply to the sale of all items that OCTOBER MOON SLU offers through https://www.PortatilGuapo.com/, intended exclusively for a public over 18 years of age.
OCTOBER MOON SLU reserves the right to cancel a customer's access account if it detects fraudulent, speculative or bad faith acts in the use of this service, or if the customer is under 18 years of age.
PURCHASE PROCESS Each product has a detailed information sheet that includes a photograph, name, description and price, including VAT and digital tax, except in the case of batch offers. The images are indicative and may differ from the actual product due to the configuration of the display devices, so it is important to consider the product description.
All prices include VAT applicable in Spain, except for batch offers, always providing detailed information on the product price.
You will be informed about shipping options and delivery times.
Before completing your user registration, we will ask you to read and accept our Privacy Policy, which describes the processing of your personal data according to the GDPR and LOPDGDD.
By creating a user account, you will receive discounts, promotions, and exclusive sales by email, and you will not need to enter your data every time you make a purchase.
After creating your account, you will receive an email confirming your registration. Order confirmations will be sent to this address.
Since it is an e-commerce, stock is updated online, and it is possible that a product may be out of stock during the purchase process, which could prevent the purchase from being completed.
If there is a shortage of stock or availability of an item, OCTOBER MOON SLU will contact you as soon as possible to inform you of a new delivery time or, if it is not possible to deliver the product, proceed to cancel it or offer an exchange for a similar product. You have the right to cancel the contract immediately in these cases.
A delay in delivery will not give rise to any compensation.
The purchasing process includes:
Contact details and delivery address. Shipping option. Payment method. OCTOBER MOON SLU will file the electronic contract document, which will be available to users via email.
Delivery of products can be done in the following ways:
Pick up in store at no additional cost. Shipping via transport companies. No shipments will be made to PO boxes or non-permanent addresses. Shipping costs will be indicated separately during the purchase process and before order confirmation.
If OCTOBER MOON SLU is unable to meet the delivery date, it will contact you to offer a new delivery date or the option to cancel the order and receive a full refund.
The order will be considered delivered when the buyer signs for receipt at the agreed delivery address.
The order will be sent to the address indicated at the time of purchase. OCTOBER MOON SLU is not responsible for delivery errors due to an incorrect or incomplete address provided by the buyer.
OCTOBER MOON SLU is not responsible for shipping delays due to incorrect addresses, lack of a contact number, carrier strikes, adverse weather conditions, or any other cause beyond its control.
Some products may not be ready for collection at the established times due to their volume, weight or other circumstances. In these cases, OCTOBER MOON SLU will contact you to set a collection day. You will receive immediate confirmation of the order and the delivery time in the store. Collection will be in store within 24-48 business hours.
Payment will be made at the end of the purchase process and is an essential condition for its formalization.
The following payment methods are accepted:
Payment by card: VISA, VISA Electron, MasterCard and Paypal. Secure payment via SSL. In-store payment for registered customers. Cash payment only valid for in-store pickup orders.
In the event that payment is not satisfactorily confirmed, the purchase contract will be considered terminated, and the order will be cancelled.
LANGUAGE
The contract between OCTOBER MOON SLU and the User will be concluded in Spanish.
CUSTOMER RESPONSIBILITY
The customer agrees to use the products in a lawful manner and to provide true and accurate data. The customer must provide a delivery address where the order can be received during normal delivery hours.
Failure to comply with these General Conditions may result in the cancellation of orders by OCTOBER MOON SLU without the right to compensation.
NOTIFICATIONS
All communications between the parties must be made in writing and will be considered effective if sent by regular mail to the other party's address or email.
GARANTIA DE PRODUCTOS.
El Usuario, en tanto que consumidor y usuario, goza de garantías sobre los productos que pueda adquirir a través de este Sitio Web, en los términos legalmente establecidos para cada tipo de producto, respondiendo OCTOBER MOON SLU por tanto, por la falta de conformidad de los mismos que se manifieste en un plazo de un (1) año desde la entrega del producto. En este sentido, se entiende que los productos son conformes con el contrato siempre que: se ajusten a la descripción realizada por OCTOBER MOON SLU y posean las cualidades presentadas en la misma; sean aptos para los usos a que ordinariamente se destinan los productos del mismo tipo; y presenten la calidad y prestaciones habituales de un producto del mismo tipo y que sean fundamentalmente esperables del mismo. Cuando esto no sea así respecto de los productos entregados al Usuario, éste deberá proceder conforme al Formulario de Garantía, deberá adjuntar el comprobante de compra y como se indica en el apartado Devolución de productos defectuosos o error en el envío. No obstante, algunos de los productos que se comercializan en el Sitio Web, podrían presentar características no homogéneas siempre y cuando éstas deriven del tipo de material con el que se han fabricado, y que por ende formarán parte de la apariencia individual del producto, y no serán un defecto. Conforme a la Directiva (UE) 2019/771 del Parlamento Europeo y del Consejo, de 20 de mayo de 2019, relativa a determinados aspectos de los contratos de compraventa e bienes, por la que se modifican el Reglamento (UE) 2017/2394 y la Directiva 2009/22/CE, y se deroga la directiva 1999/44/CE, OCTOBER MOON SLU informa que al tratarse de bienes de segunda mano / bienes de ocasión la garantía será de un año, contados desde la fecha de entrega. La garantía respecto de los productos perecederos / consumible (i.e. tóner, disquetes, CD-ROM, o similares), será la que preste en cada caso su fabricante (garantía comercial). La garantía no cubre aquellos defectos provocados por un uso incorrecto del producto y/o manipulación del mismo distinta a la necesaria para establecer su naturaleza, características o su funcionamiento. En esos casos el consumidor deberá hacerse cargo de su reparación. Quedan, por tanto, excluidos de la garantía: Defectos y deterioros producidos por hechos externos, accidentes, principalmente accidentes eléctricos, por desgaste y por utilización no conforme a las instrucciones de OCTOBER MOON SLU Productos modificados o reparados por el cliente o cualquier otra persona no autorizada por OCTOBER MOON SLU, así como los productos que son objeto de un contrato de soporte específico. Incorrecta configuración software/hardware, por parte del cliente, de un equipo, componente o periférico. Incorrecta configuración software/hardware o avería en un equipo provocada por un componente no suministrado por OCTOBER MOON SLU e incorporado por el cliente. Infección de virus informáticos, por parte del cliente, en equipos, discos duros o disquetes de drivers o de software adicional.
APPLICABLE LEGISLATION AND JURISDICTION Purchases made on https://www.PortatilGuapo.com/ are subject to Spanish legislation.
Handsome Laptop
Avda. Alemania, 5
Seville Seville 41012
Spain
+34604912735